Someone had modeled the roof M&E equipment as an in-place family and in sections it wasn't drawn correctly, this also happened when someone had created a stair as an in-place family.
The problem was that the type of family that the inplace family was created in was not one that can be cut. You just change the family type to one that does show when cut and hey presto all sorted.
To see the families that can be cut, go to Manage, Object Styles, hit the Model Objects tab.
As you can see Mechanical Engineering category does not cut:
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